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Findings About the Dual-Eligible Consumer Experience

Arnold Ventures is committed to better understanding the experiences and perspectives of people who are dually eligible for Medicare and Medicaid.

An elderly woman sits in a chair at home looking at her phone while a young woman leans over to help her.
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Arnold Ventures is committed to better understanding the experiences and perspectives of people who are dually eligible for Medicare and Medicaid. 

In line with this commitment, AV has made several investments to learn about the challenges facing dual-eligible individuals and the protections available through integrated care models. 

Building on this foundation, AV issued a request for information (RFI) to gather additional information from stakeholders who work closely with the dual-eligible population. We received thoughtful and informative feedback from local and national advocacy organizations, thought leaders, integrated health plans and plan associations, and other organizations that represent dual-eligible consumers. 

You can download the full report summarizing our findings here.